Douglas Louden
Perceptions Hospitality
Principal
Douglas began his career in the hospitality industry in London with Gleneagles Hotels, followed by employment with Regent International in Australia and Shangri La in China. He was General Manager of the Pan Pacific Bangkok where he was recognized for his community work by UNICEF and played an active role in the Thai Hotels Association.
He later became Corporate Director of Operations for Pan Pacific Hotels and Resorts, overseeing operations from the West Coast of USA to Japan, West and Southeast Asia. He then joined Hotel Properties Ltd as Vice President, Operations, included in his role was the development of the Hard Rock Hotels brand. In 2006 he joined Hong Kong Resorts as General Manager - Hospitality, where his primary role was to oversee infrastructure operations of Hong Kong's largest private residential development, Discovery Bay.
He has been an independent Asset Manager since 2012 and actively works with a range of clients in the Southeast Asian region. Current properties under asset management include Rosewood Rhnom Penh, Shinta Mani Cambodia, and Intercontinental Nha Trang.
He served as president of the Hotel Asset Managers Association of Asia Pacific in 2022, and currently sits on the board.
In his role as a hospitality consultant, his primary focus is on providing services to owners to ensure that they are optimizing the value of their assets. The buisness model centers around using data to make quantified decisions and strategy, incorporating the latest AI technologies.