Cynthia Paynter

VP Customer Success

Cynthia Paynter has dedicated her 25+ year career in hospitality to merging cutting-edge technologies with global hospitality commercial leadership roles, and currently represents Revenue Analytics as Global Vice President for Travel and Hospitality.

Prior to joining Revenue Analytics Cynthia represented Hapi, a Salesforce partner, as Vice President Integrations and Partner Success, focusing on delivering personalized, data-driven guest journeys. Cynthia has also held various commercial leadership roles at Accor, most recently as Vice President, Commercial Systems, Pricing & Commercial Offers, and Operational Excellence, and while at Fairmont Raffles Hotels International Cynthia pioneered new revenue management programs for restaurants, spas, and function space to advance total hotel profit optimization competencies and culture throughout the organization. Cynthia has also represented key strategic accounts at IDeaS, A SAS Company, and consulted the hotel technology sector with Oracle Hospitality (then Micros Systems).

Cynthia holds a degree in neuroscience from the University of King’s College.